Preparing for User Research Interviews
Author: Michael Hawley
Seven Things to Remember
Michael Hawley, SVP, Director of Experience
Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextual inquiry, usability testing, and focus groups. Consequently, a researcher’s skill in conducting interviews has a direct impact on the quality and accuracy of research findings and subsequent decisions about design...
Link to Article