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<p><em>Seven Things to Remember</em><br />
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Michael Hawley, SVP, Director of Experience</p>
<p>Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextual inquiry, usability testing, and focus groups. Consequently, a researcher’s skill in conducting interviews has a direct impact on the quality and accuracy of research findings and subsequent decisions about design...</p>

Preparing for User Research Interviews

Author: Michael Hawley
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Seven Things to Remember

Michael Hawley, SVP, Director of Experience

Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextual inquiry, usability testing, and focus groups. Consequently, a researcher’s skill in conducting interviews has a direct impact on the quality and accuracy of research findings and subsequent decisions about design...

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