The iterative process is the most exciting aspect of Leigh Ann's research background. She enjoys learning from different types of users and helping teams refine their designs and strategies to maximize engagement and usability of their products. For over a decade at the Museum of Science, Boston, Leigh Ann's deep and broad work improved the accessibility of public spaces, exhibits, and programming for all visitors.
Originally from North Carolina, she came to Boston for college – where she earned a BA in Art History from Simmons University and an M Ed in Curriculum and Instruction from Boston College. Leigh Ann is also a Teaching Fellow at the Harvard Graduate School of Education, where she mentors students about user research and guides study plans for worldwide projects and products.
When she is not working, Leigh Ann loves attending live concerts of many genres, but she has a soft spot for country music. She also enjoys experimenting in the kitchen with new soup recipes (anything can be transformed into a soup). And during football season, she is a diehard fan of the Buffalo Bills.
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