In what other field does being a jack of all trades actually work out in your favor? Priyama is part designer, part visualizer, part behavior analyst, part researcher, part strategist, and full-time believer that things can always work better than they do in this current moment.
Priyama loves design because it’s the most challenging thing she’s ever encountered-- always evolving, and rarely a clear-cut answer. She is passionate about building more bridges between design and business. Such as adding value to design by measuring impact on business more accurately, and getting people aligned on innovative thinking and doing.
Priyama came to Mad*Pow after obtaining her masters in Design Management from the University of Bridgeport, and her undergrad in Mumbai, India. As if that’s not enough, she even founded her own company, Matchstix, in India which provided research and strategy work to clients.
Outside of the typical 9-5, you can find Priyama exploring every corner of Boston through music, art, film, theater, and yoga, and spending quality time with her nephews.
Examples of Priyama's Work
- Transforming the Patient and Family Experience at Cincinnati Children’s Hospital: Researcher and strategist involved in gaining an in-depth understanding of what children and families go through as they cope with acute and chronic conditions.
- MPACT: Creating a Framework to Promote Behavior-based Design: Creator of MPACT — a tool that has transformed an intangible, static and deprioritized service design process into an easily understood, intuitive, and visually impactful framework of representing customers as behavior-based personas.
- Yielding Powerful Insights Through Relationship Mapping: Involved in understanding relationships between different players in an ecosystem using a collaborative tool – Relationship Mapping — to capture powerful stories.
- Why it’s Important to Design for “Newcomers”: Presented this topic at UXPA Boston’s monthly meeting. This talk covers the unique challenges faced by people coming to America for the very first time, and that if we design effectively for them, it can help make the experience better for ALL users.
- Service Design Jam: Planned and hosted a unique hackathon-like event to introduce people to service design methodologies while they solve a real-world problem.
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April 14th and 15th, 2020
Online - Due to COVID-19 concerns HXD 2020 will be a virtual event.
The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system. Attracting over 500 visionaries across the health ecosystem, this event is created to drive real world change.Learn More
October 21 & 22, 2020
Join design and business leaders from Insurance, Fintech, Banking and more to discuss how experience design strategies can be applied to drive market solutions that achieve social good and profit alike.Learn More
The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem. It is only by working together that we can solve the toughest health challenges.Learn More
Ethical Guidelines for Designers
The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements. Designers are responsible for creating more than ever before and with this increased influence, we must take a step back and recognize the responsibility we have to those we design for.Learn More