Work

Collaboration is key to creating compelling customer experiences and innovative digital solutions that are good for people and good for business.

Case Study
Cincinnati Children's Hospital Logo

Transforming the Patient and Family Experience at Cincinnati Children’s Hospital

Case Study

Customer Journey Maps Improve L.L. Bean's Workplace Efficiency

Case Study

25% of Participants Meet Target in Joslin's Diabetic Weight Loss Program

Case Study

ImagineCare Health App Achieves 15% Reduction in Total Cost of Care

Case Study

Cigna Health Coach Brings Digital Health Coaching to 500 Million People

Case Study

Transforming the Patient and Family Experience at Cincinnati Children’s Hospital

Case Study

Designing a Better Member Experience at Harvard Pilgrim Health Care
Powered By Mad*Pow

October 21 & 22, 2020

Boston, MA

Join design and business leaders from Insurance, Fintech, Banking and more to discuss how experience design strategies can be applied to drive market solutions that achieve social good and profit alike. 

Learn More

April 14th and 15th, 2020
Online - Due to COVID-19 concerns HXD 2020 will be a virtual event.

The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system. Attracting over 500 visionaries across the health ecosystem, this event is created to drive real world change.

Learn More

The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem. It is only by working together that we can solve the toughest health challenges.

Learn More

Ethical Guidelines for Designers

The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements. Designers are responsible for creating more than ever before and with this increased influence, we must take a step back and recognize the responsibility we have to those we design for.

Learn More