Work

Collaboration is key to creating compelling customer experiences and innovative digital solutions that are good for people and good for business.

Case Study
Cincinnati Children's Hospital Logo

Transforming the Patient and Family Experience at Cincinnati Children’s Hospital

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Modern Design Thinking Inspires Innovation at BJC Healthcare

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Hotseat: A Health App That Delivers Better Employee Health and 78% Engagement

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Building Military Personnel Financial Wellness

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Customer Journey Maps Improve L.L. Bean's Workplace Efficiency

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25% of Participants Meet Target in Joslin's Diabetic Weight Loss Program

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ImagineCare Health App Achieves 15% Reduction in Total Cost of Care

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Coach by Cigna Brings Digital Health Coaching to 500 Million People

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Transforming the Patient and Family Experience at Cincinnati Children’s Hospital

Case Study

Designing a Better Member Experience at Harvard Pilgrim Health Care
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April 6 & 7, 2021
Online

The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system. Attracting over 500 visionaries across the health ecosystem, this event is created to drive real world change.

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The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem. It is only by working together that we can solve the toughest health challenges.

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Join design and business leaders from Insurance, Fintech, Banking and more to discuss how experience design strategies can be applied to drive market solutions that achieve social good and profit alike. 2021 Dates TBA.

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Ethical Guidelines for Designers

The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements. Designers are responsible for creating more than ever before and with this increased influence, we must take a step back and recognize the responsibility we have to those we design for.

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