Work

Collaboration is key to creating compelling customer experiences and innovative digital solutions that are good for people and good for business.

Case Study
Cincinnati Children's Hospital Logo

Transforming the Patient and Family Experience at Cincinnati Children’s Hospital

Case Study

Optimizing App Experiences to “Mobilize” Physicians and Patients

Case Study

Bringing Digital Health Coaching to 500 Million People

Case Study

Designing the Customer Experience for America's #1 Ranked Private Healthcare Plan
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October 24 & 25, 2019
Convene, Boston MA

Join design and business leaders from Insurance, Fintech, Banking and more to discuss how experience design strategies can be applied to drive market solutions that achieve social good and profit alike. 

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April 14th and 15th, 2020
Royal Sonesta, Boston MA

The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system. Attracting over 500 visionaries across the health ecosystem, this event is created to drive real world change.

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The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem. It is only by working together that we can solve the toughest health challenges.

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Ethical Guidelines for Designers

The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements. Designers are responsible for creating more than ever before and with this increased influence, we must take a step back and recognize the responsibility we have to those we design for.

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